The Ford Store Morgan Hill

Automotive Dealership Office-New Contracts Clerk/Aftermarket Administrator

REPORTS TO OFFICE MANAGER/CONTROLLER

COMPANY DESCRIPTION

The Ford Store Morgan Hill is one of the Bay area’s best, family owned and operated Ford dealerships. Our team specializes in new and used car sales, great customer service, and exceptional vehicle repair. We are proud to provide for drivers from Morgan Hill, San Jose, and beyond at our modern and state of the art facility.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

The Ford Store of Morgan Hill is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The Ford Store Morgan Hill is a Drug Free Employer.

JOB DESCRIPTION

• Perform general bookkeeping duties, including posting new car deals to accounting system.
• Administer aftermarket products including GAP and ESP.
• Provide administrative support to management when required.

Posts car contracts

Reports new and used vehicle sales

Claims vehicle rebates and reconciles rebate schedule

Reports and submits GAP and ESP contracts and payments

Registers any ESP and GAP cancellations

Used purchases/dealer trades

Operates the complete POS system and other required software

Coordinates questions and issues with the appropriate department personnel

Handles customer complaints or escalates when necessary

Provides administrative assistance as needed

Performs other duties as assigned

QUALIFICATIONS:

High school diploma or GED required

Previous automotive dealership experience required

Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

Able to work independently with minimal supervision

Basic computer and internet skills

Previous experience in a similar role a plus

BENEFITS:

Medical Insurance

Dental Insurance

Life Insurance

401 (K)