The Ford Store Morgan Hill

The Ford Store Morgan Hill is one of the best family-owned and operated Ford dealerships in the Bay Area. We are currently seeking a full-time Parts Counter Person to join our expanding business.

Job Duties and Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick up.
• Verify “will call” and “back order” files weekly and return to vendors or stock those items not required. Solicit assigned accounts by phone.
• Assist service technicians in selecting parts needed for repairs in process.
• Order parts not in stock.
• Notify the customer that ordered parts have been received.
• Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Keep your work counter area clean and uncluttered.
• Keep current on new products and product updates.
• Ability to work well with the public, sometimes with several customers at a time. (multi-task)
• Participate in all training programs that are made available.
• Keep a professional personal appearance and have a good attitude

Requirements:

• High school or equivalent (Preferred)
• Automotive Parts Sales Occupations: 1 year (Preferred)
• Weekend availability

Benefits:

• Competitive compensation and a benefits package which includes medical, dental, life insurance & 401K
• Discounts on purchases of new Ford Vehicles
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay Scale:

The Counter Person Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $18.00 and $25.00.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  

Work Location: In person

The Ford Store Morgan Hill is a drug-free and equal opportunity employer. If you have a good attitude, a passion for customer service, and experience in automotive parts sales, apply today!