Parts Advisor

Morgan Hill, CA

The Ford Store Morgan Hill is one of the best family-owned and operated Ford dealerships in the Bay Area. We are currently seeking a full-time Parts Counter Person to join our expanding business.

Job Duties and Responsibilities:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick up.
  • Verify “will call” and “back order” files weekly and return to vendors or stock those items not required. Solicit assigned accounts by phone.
  • Assist service technicians in selecting parts needed for repairs in process.
  • Order parts not in stock.
  • Notify the customer that ordered parts have been received.
  • Be friendly, professional and efficient when working with all customers, both on the phone and in person.
  • Provide the same high level of service to the other dealership departments as is given to other customers.
  • Keep your work counter area clean and uncluttered.
  • Keep current on new products and product updates.
  • Ability to work well with the public, sometimes with several customers at a time. (multi-task)
  • Participate in all training programs that are made available.
  • Keep a professional personal appearance and have a good attitude


  • High school or equivalent (Preferred)
  • Automotive Parts Sales Occupations: 1 year (Preferred)
  • Weekend availability


  • Competitive compensation and a benefits package which includes medical, dental, life insurance & 401K
  • Discounts on purchases of new Ford Vehicles
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Pay Scale:

The Counter Person Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $18.00 and $25.00.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  

Work Location: In person

The Ford Store Morgan Hill is a drug-free and equal opportunity employer. If you have a good attitude, a passion for customer service, and experience in automotive parts sales, apply today!